The foundational principle of self-care is that individuals must put themselves first before they can care for others.  However, as chief academic officer (CAO), the role is rooted in caring for all others before caring for oneself.  CAOs must be responsive to crises and are considered essential personnel.  They must be present in times of crisis and expected to provide vision and leadership in navigating them.  During the most stressful moments, they are on call at any time of the day or night.  This sentiment was evident during COVID-19, in which CAOs led efforts, organized teams, and played an integral role in addressing community needs.  CAOs face complex challenges within higher education environments and make collaborative decisions to manage them.  CAOs are required to react to some of the most horrific situations.  They must examine, experience, and address some issues that can cause vicarious trauma.

Nevertheless, the fast pace of the job, the expectations of stakeholders, and the need to foster a safe environment all come before self-care.  Often, no time is available to reflect or address emotions.  So when does self-care become apparent and needed?  CAOs need to be more focused on self-care.  After the world stabilized from the initial impact of COVID-19, the focus shifted to normalizing our environments rather than addressing the implications for human capital.  The increasing instances of traumatizing events within higher education environments are having an impact on wellness.  Nevertheless, we still need to focus on the effects of those on the front lines of addressing these issues.

I’ve spent my entire career in higher education, primarily as a faculty member and mid-level administrator. Ambitious since I left my mother’s womb, I knew I was drawn to executive level leadership.  Throughout my tenure in academia, I grew more and more convinced I would not be selected for c-suite leadership because of one thing: my honesty. My approach to working with people seemed so entirely different to all the examples I had witnessed. Top leadership most often seemed hidden, secretive, and certainly not wearing their hearts on their sleeve as I do. I feared there wasn’t a place for my style which emphasized relationship building, transparency, and authenticity.

I was steadfast in my belief that I could only be myself and I interviewed demonstrating this.  To my astonishment, one (very smart) president gave me an opportunity to live my dream of serving as a provost. One of the countless strategies and tactics I employed when I began was to send a weekly message, often with a motivational bent, to my extended team.  The messages typically came from a personal space and included quite a bit about me alongside some academic theme.  They appeared to be well received and I would often receive responses from staff sharing their opinions and insights. As the years progressed, I slowly began to send fewer of these messages. I felt I had established a very strong relationship with my team and wanted to save them from reading one more email.